19 Apr, 2021 → by ClaimboUser878373
Resolved: Unacceptable processing time for return and exchange
2
Update by user May 19, 2021 No offer of future discount. Arrived very late but finally arrived. They didn’t honor the original discount and charged me an additional $31. Will no longer buy anything through optics planet or dvor.. Original review posted by user Apr 19, 2021 Their website states two weeks for processing exchanges and when I called after 3weeks the customer service rep says its now six weeks lag time. I ordered a $500+ optic and I am trying to exchange it for a similar priced red dot pistol optic. I have been a customer for...