26 Jul, 2021 → by ClaimboUser130891
Failed Transaction
Hi Team, I was purchasing one mobile on 17th July from Amazon worth rs 17999 but it seems payment failed and Amazon show the message that your payment will refunded will be 3-5 working days. I was using SBI internet banking. The money is debited from my SBI account and is not refunded back. I called SBI customer care , they are saying that transaction is successful and amount is credited to merchant account. I called Amazon customer care, they are saying that its not credited to their account. Please help in getting this money back. Transaction details- Date : 17th July Time : 6:47 am Amount : 17999 INR Reference No. : 135******** SBI TXN ID : IGALNTWAZ5 Regards, Ajit Prasad