The staff at this location were wonderful! Very accommodating, friendly, courteous, all positions, on all shifts. However, the building appears to be falling apart. The extremes in temperature from location to location (so cold in the reception area that it was extremely uncomfortable eating the splendid breakfast buffet. Hot tub over chlorinated, vending not working nor stocked, outdoor User's recommendation: Stick with a Hampton Inn, but not this one in Gettysburg.