I felt they used scare tactics to manipulate me to contract with them. I was told I had several hornets nest in the eves of my roof. When another service person came out and sprayed two hours later she told everything looked great and there were no hornets nests. I asked for my contract to be canceled and she told me she had done it Now five weeks later they are telling me it wasnt canceled and they are trying to make me pay them for more treatments. You cant trust what they are telling you. I gave 1 star because there wasnt a 0 option. User's recommendation: Stay away from this company.