2 Apr, 2021 → by ClaimboUser590566
Awful Policies Awful Service
The boat is back at Ranger factory for a 2nd time in a year in a half due to the weld cracking at the keel of the boat. I dropped my boat off to a service center first week of October right after it cracked again. Ranger did not get my boat from Service center until first week of March. Now they are telling me I have to wait in line from the time its received at the factory. I asked if the date I dropped my boat off could be taken into consideration and was told no thats not how we do business. That they take boats in from the time they are received at factory. What kind of customer service is that!? I am still 13 boats back for warranty repair. Waiting on a diagnosis since October 5th. Ranger dropped the ball and they are doing nothing to make it right. Missed my fall fishing season including big Championships and now it looks like I will be missing my entire spring and possibly summer fishing seasons. User's recommendation: Do not buy a Ranger boat right now.