First i was put behind in drive through. The guy after me was treated first. I have been using Tim hortorns everyday 2 -3 times. I ordered I chai tea latte, 2 medium chai tea, 1 medium double double and a muffin. I am getting ice cap instead of chai tea latte and I was told. I did wrong order and girl is full of attitude . I was told I did place wrong order. 1 on the lady was trying to replace the order. But I left from there. I am paying of the coffee not getting free. If the girl don't know about customer service. Please do not hire them. Heard a lot bad about that location, she proved that it was right. Thanks Daman 604613**** 604613**** Thanks User's recommendation: Never going to visit them in my life.