5 Mar, 2019 → by ClaimboUser206485
Unloyal Company
1
I am so disgusted with this company! I have been a LOYAL customer with them for the last 4 years. I was in the process of selling my property to move and was not using the service so I was being charged. I finally moved and now to find out that DSL EXTREME DOESN’T PROVIDE SERVICE TO MY AREA! So not only was a charged over a month for service I did not use but this morning they charged my account $250 and are going to charge me another $99 for the equipment! So I will be losing $350 from a company I was with and loyal to for 4 years! They are a horrible company and have no loyalty or compassion to there customers! They really need to revise their cancellation policy especially for those who have tried to transfer services and they aren’t able to provide it! I am just disgusted and will not ever recommend DSL EXTREME to anyone ever!