Update by user Mar 01, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Mar 01, 2021 I have returned 10 items four weeks ago but still didnt get my money back . I called customer service 3 times and gave them the order number but no results so far . This is very bad service and i will not buy from this store ever again User's recommendation: Don’t you ever buy from bed bath and beyond ( very bad service and you don’t get your money back for returns.