Update by user Jan 06, 2020 I did not receive my phone though the money was wriiten off from my card. The order was made in November. Then it was shipped of a month later bu not to me in Almaty, Kazakhstan BUT to Peru. And that person in Peru has already received the parcel. Where is my phone? Original review posted by user Jan 06, 2020 My first experience of using Ali Express appeared to be negative because of . The order was made on November 12, but the phone was shipped off on December 11, 2019 BUT not to me. The phone is on the way to Peru, to opposite end of the world to the person whom I don't know. It is impossible to open a dispute, and all my messages to the Seller are not replied. My order 800606****127350 and track nubmer is RB87562****SG. That person in Peru has received the parcel. But not me. I have paid money for the phone. Where is my phone?