I'm never able to get a hold of anybody at the office on the site to pay my rent instead my rent is almost late every single month because I'm not able to get a hold of anybody in the office to pay the bill over the phone so therefore I'm upset and I get charged too much for my rent because nobody answers the phones and nobody returns the calls last after 4-year relationship gone bad I needed to change my passcode to the gate and I was not able to change the passcode due to the manager said I was not allowed to that was my unit I've been paying my bill for a very very long time and I believe I have the right to change my code who says you cannot change your code or is the manager just lazy and won't change the code for you because he has no time or something which is stupid and it's not very professional don't trust my ex anymore and I want my stuff secured that stuff I've had since I was a little kid it belongs to me there's nothing of his I just would like to secure my storage a little safer by changing the passcode since we were together for 4 years and he knows everything I did so can you please change my passcode that's not right to not be able to change my code when I set the whole account up in the first place it's my storage unit I pay the bills