Dear sir/madam, I hope that this email finds you well. I am contacting you because I bought a flight to go to Spain and I need to take with my emotional support animal (it is a cat). I have filled all the documentation for this purpose, but when I click to customer service in order to update them it is stated "page not found". This is the only contact email Í found on Air Europa Website. I would really appreciate if you could assist me on submitting the documents for my having my animal support in cabin with me. And I'd really appreciate if the in case that you do not accept my cat as a emotional support animal, if you could book for me an animal in cabin, even if I have to pay. I cannot travel without her. Please, find below the information about the flight I'm interested in. I bought the ticket with a potential cancelation un to 24h. I'd appreciate your help with my case. Sincerely, Maria del Carmen Inda Garcia My email is: mc.inda@***.com Confirmation number: 388S73 Flight information: Friday, June 25 Air Europa Flight 92 Air Europa-image 10:05PM JFK 11:20AM+1 MAD Nonstop 7h 15m Friday, August 20 Air Europa Flight 91 Air Europa-image 3:35PM MAD 5:45PM JFK Nonstop 8h 10m