We've had our new door on order since Feb. We started calling in mid May to see where the door was. Finally, my husband called and he was told the door was in but that they were having issues getting people to work due to covid. On May 24th, we received an email stating our install was 6/14/21 between 8-10:00 am. Well no one showed up or called!! Not sure when they will show up!! User's recommendation: Dont use them!! Shop around.