14 Feb, 2015 → by ClaimboUser781964
Spa Crafters – Hot Tub Review from Houston, Texas
I am a very dissatisfied customer of spacrafters.I tried and tried to get the owner Fred bonilla to rectify my situation but was only met with anger from him.this company is very unprofessional. The workers are miserable because the horrible work environment. They tried time and time again to get my problems fixed but were unable to help.Fred bonilla is a monster to his employees.I have personally witnessed him yelling and throwing filters at numerous employees.I found this very unprofessional and distasteful. If your hot tub breaks it will not be fixed.Mr bonilla will fins any way to void warranties on merchandise.he also will repo your hot tub if you insist he make good on a warranty issue.he then will refuse you service at his warehouse ever again.please reconsider buying from spacrafters.