They have been charging my account for who knows how long. They say I sent them a SIGNED form authorizing the service. Why would I do this when my man has owned his own towing and repair business for 30 years? I would NEVER ever have sent that to them!!!! I also have roadside on my insurance policy for 6.81 every 6 months in case I have problems out of town. They have been charging me 15.99 for I don't know how long. They wouldn't even give me a refund for one month. They will now be getting a bill from me for the tows we have had.