They play Toyota Financial and the dealership off each other. When you return your lease get ready to get Scr*** better put a couple grand away cause one way or the other they'll take it out of your hide and then it's pay or scr*** your credit so you grit your teeth and pay. Here's the answer to any question from Prestige about end of lease payments " That's not up to us that's Toyota Financial" If you're willing to wait 2 hours on the phone for the next "available" representative at Toyota Financial guess what? " That's up to the dealer not us. It says you have to pay..." The DB from the third party inspection company said my tires had "excessive" wear. We turned our car in with 10k LESS miles than we paid for over 3 years. My wife took the kids to school, went to the supermarket and to church for 1st communion practice. This guy charges me for excessive wear on my tires. When I called Toyota Financial, "Well that's a third party. They're objective!" Do they think my wife was pulling donuts in the parking lot in her freaking Highlander with the kids in the back? Read: We will take as much money out of your hide as possible. If you don't lease another car from them put aside another $350 for "disposition" fee. It's in the contract! Great but what the heck is it? Just money we want from you is the real answer. In other words we planned on making X from you, you didn't comply so we'll bill you anyway. I brought my car back 1 day late. Guess what? $380 full month payment. Why? It's in the contract! So bend over when you plan on returning your car to Presitge Toyota. Also, the young woman who was "managing" our return let me, my little kids and my wife wait for 10 minutes in the showroom while she flirted with some dude who was throwing paper balls at her. Hello, I can see you! Please come here instead of making my whole family wait while you clowns do your office jerking around. Really? Not very prestigious. More like "you're a loser for buying here and we'll now make you pay for your poor decision making." So sick of being taking advantage of by big companies that don't even make an effort to make it seem like they're giving you something for the money you are forced to give them. I'm tempted to say scr*** my credit rating I'm not giving you clowns a ton of cash for nothing, then that old middle class trap kicks in. What if I want to buy or lease a car, get a loan, get credit, whatever. So I tighten the belt some more and pay these a********s They have us just where they want us.