My service advisor was Dimitrios Kouvaris #110467. On 2-23-21 I was forced to pay for parts that I asked the advisor to cancelled. It was not even an hour before the order was placed, and I was told I had to pay for it because it already shipped. I purchased my car at advantage Hyundai in 2010, and I have been a loyal customer since then. I have spent a lot of my hard earned money with this dealership, to have a car service adviser tell me there is no manager available to reverse the charges, then the next excuse was the parts shipped already. Women are always preyed upon. If I did not pay he threatened to keep my vehicle. When you come in with an older model vehicle, out of warranty beware!!! That is there money maker! Proceed with caution. Just from the multi point inspection they came back with a $4,700 dollar bill for what service my vehicle may need. I went in for transmission service, left with my car sounding the same. I paid for another issue that I needed, but did not want the caliper kit service, by force, by force I am out of $523.08. Needless to say, I was going to stay in the Hyundai family for my next purchase, but I will never spend another dime of my money with them. No one likes to be swindled especially when you know someone is feeding you *** All Companies Charge a restocking fee for part cancellations, but that wasn't the case his commission was. He said only a Manager can reverse the charges, but conveniently no manger was on duty. Have you ever heard of such nonsense? They tried to charge me a separate charge for a brake flush when its already included in the price of the caliper kit. $90.97 for labor, and 88.98 part. They expect me to be a fool. I was there from 10:30am to 4:45pm. I did not eat a full meal for the day and I have to waste more of my day writing an exhausting review. This shouldn't have happened. My complaint will not end here. Signed pissed off customer!