I’ve been through hard times recently, and these guys helped me resolve more issues than I could do on my own. My wife lost her job because of the pandemic, and the only thing I could do is to seek temporary financial assistance for at least a month until my wife and I could find sources of income. Of course, we could cut corners and deal with the trouble on our own, but we have kids to bring up, and the lack of money even for a short period of time could spoil anything. There were insignificant difficulties concerning the credit rate of my wife, but the management of the bank considered her unpredictable unemployment problem and helped to change the credit terms and conditions.