Two days ago I stopped by them to cash a check, but in the end I left with a new saving account with the highest rates I heard about. Their teller told me about their rates and I could not refuse such a profitable offer. Also she told me about their mortgage rates, so I am going to take a mortgage from them next year (I am going to move to a bigger house next year). I came back today with a complicated transaction, and another teller helped me within minutes. She also strived to go beyond and to offer extra help. Suppose now I am going to solve all my money issues with them. But note that there can be long lines during rush hours. Today it took me about an hour to get in and out. However it is a common problem in all the local banks.