I literally saw that their kitchen utensils are sold with 50% off discount, and I clicked to add one to my cart. In the cart, there was no discount, and I had to pay the full price. I deleted the item and again added it but nothing changed. I contacted their customer support team to ask why they showed a discount but there was none. The kind lady told me that their website works bad due to downtime, and I have to wait for a while. Within 1 hour I managed to order the utensil and pay for it at a discounted price. I believe there were many clients who paid the items without discounts, and now they are probably angry.