Called the owner of Zerodraft to come install foam insulation and weatherstripping around our windows and doors which are extremely drafty. Was told to get an energy audit from Verdatech first (this would best show where house is leaking) and then to call back Zerodraft to make the apt for insulation. Had energy company come and do the audit, cost of $300. Called back Zerodraft and made a 10:00 am apt for the foam instalation/weatherproofing. I took the day off work with no pay to be home for the apt. 10:15 am, no one here. When I called them their repsonse was "oops we forgot" and "we'll be there at 12:00". Noon comes, nobody shows. Received a call to the effect of"...ummm, I just dont know if or when I can make it." I told the owner I had taken day off work with no pay to be here. Response was..."welll, can I come sometime later?" I was still VERY polite at this point (we are in dire need of having the work done so didn't want to lose him coming for the apt) and asked for a time frame - he said between 4 and 6 pm. I agreed to be home and asked him to please come as I really need the work done. He gave me his word. End of the story is that it's 9pm and he's a no-show. No call, nothing. So I was lied to, waited 12 hours, lost a day of pay, and spent $300 dollars to get - absolutely ZERO from this company. And this is the owner of the company that I was dealing with. Save yourself the headache and money by finding someone else to deal with for your insulation needs. I live in Calgary Alberta Canada and it's May 2008.