Nothing happen, at 8 o'clock the phone call ended. The customer service is as poor as the products john Deere sells. Absolute crap. User's recommendation: I would never in a million years buy john deere. The tractors suck, the gators suvk, the tires , suck, the windshield wipers suck, the heater sucks, the plastic foods suck, the back hole sucks, the bucket loader sucks, the noise will make you deaf. Plus it is made off a one legged nan who has no balls. I have spent $ 100,000 and this equipment was supposed to last, I barely use this crap. I tell everyone what poor design, poor manufacturing, want to waste you money by Deere , do the cross gets a bonus, the bonehead who has never used it.