Xcel is excellent at hounding customers with email marketing to sign up for various programs, but I guarentee, the URL's / technical back end that you're directed to will NEVER WORK. Links are always broken and when you call in to speak with the first level of Customer Support, they have no idea what you're talking about and will likely transfer you to the wrong department. If you want to save yourself hours of infuriating conversation, just unsubscribe from all Xcel marketing emails.