Worse customer service ever! Closing store would not allow size 5 shoes to trade for exact pair of size 6 shoes. The tags were still on the size 5 -never worn shoes. There were plenty of size 6 in the store. The shoes were $14.98 but online the shoes were only $5.99. I bought them from the store because I needed them for my grandsons birthday the next day. The closing store had one sign that said, all sales final however the sign was not visibly posted. It was posted at the register area on the front side of counter where people stand to check out so it was hidden. I then called a gymboree store that was not closing to ask if I could exchange the shoes for the correct size and was told no. It's not surprising that business is poor in this area. I donated the shoes and I will never buy from gymboree again.