If you are lucky person then you can take a risk and order something from Nordstrom Rack. They have really nice products and it's really a great deal when you actually get what you paid for. But if you don't get anything then beware! Customer service is terrible, they never help and never listen. When you ask for a refund they become very rude and unethical. This site is like 50/50, all depends on your luck. Ordered from them several times and was very satisfied with what I received, great quality, nice products. But last time I contacted them and asked where my order was and received no information, they were not happy and didn't want to waste their time on me.