03/2021, Help desk very helpful, but this printer has been a piece of garbage since purchased! Went through ink rapidly- was expensive and now I was told the hard drive is out?, won't print, only scans, nearest repair shop is five (5) hours away, printer not worth trip. And yes, new ink, paper loaded and maintenance done at least 5-6 times, still nothing. Had problems from the start. I will never buy another Epson product.