Update by user Jan 03, 2019 Carpenters Campers did not contact me and I will just not deal with this company again. Update by user Dec 05, 2018 Said I was a horrible communicator and had no issues with other customers. Original review posted by user Dec 04, 2018 Aug 30, I had all seals around all windows replaced because they shrunk away from all the windows. They have since fallen off and had to be reinstalled twice now. Then I brought the RV back in for a slide guide on the left that Forrest River did not install at the factory. I brought the rig home and the glide slipped out from under the slide. Brought it back into to repair in the middle of Sept. After that repair my slide seal on the inside left was ripped, so I brought it in to fix the rip that was caused during the first repair of the slide guide. So after that was fixed we brought it home and the slide guide fell off again this time it ripped the outside seal. When I called to speak to Clifton the service manager he was rude. He would not listen to me that they ripped the guide and we had to send him a picture. I had repeatedly told him the slide needs to be adjusted it sits too far to the left and the pullies on the cable need adjusting. He is told me they could not fix my slide, sent me home with it unrepaired But they kept getting warranty repairs for the seals that kept tearing yet not fixing the issue. So the 5th time O took it O requested to speak to General Manager Jim Cox who threatened to send me down the road when my slide was stuck open becuase i was frustrated i had to bring RV back five times for repairs! Brought it home the final time and they had glued rubber pieces on the slide guide and the all fell off when opened. So done with this company and want to warn others of their scam on warranty repairs!