I was due to sail on Carnival Sensation on 6/11/2020. My husband lost his job due to coronavirus. I tried to hold out on cancelling my 2 cabins (F55CJ3 & F55CR3) because I really wanted to go on it. Finally I had to cancel on 3/20/2020. I called Carnival and was told I would get a full refund in 10-14 days. Nothing so far. Now Carnival is saying within 2 wks to 90 days. I dont understand how a company can be so heartless doing this time when hard working people actually need their money. What Carnival is not taking into account is when this crisis is over, the way you treated your quest during a crisis will always being in the back of their minds when it comes to booking another cruise. Mostly definitely I will not be booking another cruise with Carnival cruise or will I refer anyone.