26 Apr, 2021 → by ClaimboUser909053
Very bad service. my order was never delivered.

1

after payment I realized that the address was wrong so I wrote to Floraqueen and gave them the right address. they wrote back and said that it had been. this was on the 22nd April 5 minutes after my purchase. On the 24th the day of delivery I was sent an email saying that order was in transit for delivery but the wrong address was still there instead of the right one. I tried in everyway to get in touch but nothing, I sent a few messages and no reply. the plant was for my daughters birthday which she never got. I still have not received any communication from Flora queen Barcelona where I purchased my product. very bad service. User's recommendation: Order never delivered.
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