Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls - both times ringing ONCE! Not even enough time to press the answer button on my phone. I am now done with my degree and still am not able to get an answer regarding my financial aid! It has been one roadblock after another with this school. I have never in my life been so frustrated, from IT people who say they will call back and never do (even with an emergent issue) - to an instructor who docked my paper for things that I clearly never did (my advisor looked at my paper and the things that I was docked on and agreed that the instructor was in the wrong), and now this! This school already has a class action lawsuit pending against it; I would think that they would be more careful in how things are run here. NOT impressed.