I advise to use Paypal when you buy from Fan Gear Nation, I did not receive the goods. At first they said wait and wait and wait again, then they started to offer a coupon for the next purchase, but why?I didn't receive this order...In general, only thanks to Paypal I got my money back. If it scam or not, but I'm not even sure if they are located in the U.S.
If you are actual Representative of Fan Gear Nation you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.