We ship product all over the world and have used a variety of LTL carriers but YRC is the worst. We have shipped the same items to Canada on three different occasions. The first two shipments went without any issues but the third was delayed at the border because YRC did not contact the customs broker prior to attempting to cross the border as instructed. After this issue came up, they went back and dug into tariffs and pulled out a vague tariff that they claim allows them to charge an addition $800+ on a shipment the originally cost just over $700. Their comment was "we can charge it so we are going to". YRC will never see any of our business from this point on.