On visiting a store I was informed.by the member of staff that the bracelet I was trying to return( which had snapped ) was not a manufacturing fault. Had a stone been missing it would have been!! Also asked had I worn it to bed!! This I felt was very rude and extremely unhelpful. I shall not be purchasing anything else from the Company and on the experience I have had ,encourage others to do the same User's recommendation: Stay away from this company.