Unreliable. — SurveyMonkey

/ 49 reviews

1 Oct, 2019 → by ClaimboUser56961

Unreliable.

I used this company in May and June this year. The company forced auto-renewal on my account and I ended up paying four months’ bill for one month’s use of the account. No refund for the extra three months was provided. I would not recommend it. Qualtrics is a better choice.

Unauthorized Charges

Helpfull? 0 votes

Post your comment:

SurveyMonkey - Other Reviews

》 Ripped off students

》 I still have received a Tax exemption form from our company

》 Charged credit card after account was canceled. Refused to refund

》 They don’t pay for user survey as promised

》 Fail to unsubscribe

》 Bad refund policy from a once-respected SaaS

》 Questions regarding the monthly plans

》 Impossible to get help

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of SurveyMonkey you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

10 Dec, 2019

"How do I get a hold of Greenpoint Mortgage. The numbers are no longer in service?!"

⤷⠀Green Point Mortgage ⠀

3⠀reviews

1 Jan, 2018

"TDR Refund & Deactivation of ID"

⤷⠀Indian Railway Catering and Tourism Corporation [IRCTC] ⠀

28⠀reviews

27 Jan, 2018

"Humiliating service"

⤷⠀Fantastic Sams ⠀

84⠀reviews

6 Mar, 2020

"Trip cancelled"

⤷⠀Aon ⠀

98⠀reviews

13 Mar, 2018

"This companies sucks finding a new insurance company do your"

⤷⠀Goauto Insurance ⠀

71⠀reviews

14 Sep, 2020

"I can’t contact anyone at Lenovo to finish my case."

⤷⠀Lenovo ⠀

82⠀reviews