I received an sms informing me that my policy is going to increase from R578.13 to R634.42, it is an increase of a whooping R56.29!!! My problem is that 2 of my dependents are not covered as they are over 21 but the monthly deduction keeps on increasing on an annual basis. I then called Hollard because I am not happy at all and I want somebody that can help because the person that I spoke to was highly unprofessional. I phoned around 13:20 and she told me that there is no Team leader nor manager at all! this is ridiculous, Corona virus or not there must be a leader that is responsible for these uninformed call center agents. This is absolutely ridiculous... My expectation is that you Cap my policy or rather move to a new policy without any waiting period as the risk is already with their insurance.