1 Jan, 2018 → by ClaimboUser51870
Unethical and highly unprofessional behaviour of manager j or jay (James)

1

Edmonton, ab, canada- Mistreated and insulted: I went to canada wide auto sales last evening and viewed a few cars and finally decided to buy a ford escape 2015 which was priced $21, 988 on their website but when everything got finalized they gave me the paper work for $23, 990 and I asked them the reason of the higher price. To which the manager james (Aka jay) informed me that there was some error in his computer why the prices are different and went back and forth and finally informed me that he would get a hit and match the price for me but something looked fishy to me so I asked them to give me a couple of days to decide. Upon hearing this the manager jay came up to me angrily telling me that they had to keep it open longer because of me and I should be embarrassed of myself for wasting their time. He kept going with his sarcastic remarks. So I thanked him and told him that I had no intention to make them wait longer and requested not to compelling me to make the purchase right away. I was genuinely thinking to go back and buy some other car (If not ford) from them but the manager jay's behaviour which was witnessed but 3 other people was ridiculous and highly unprofessional. In return of undeserved insult and rant I promised him i'd never return and I wish no one would go to canada wide auto sales to get insulted. I am sure that there are many car dealers in the city who would not try to rip me off, keep the dealership open without forcing me to make a purchase and most important of all: treat their potential customers like a customer and not a piece of ####. Never ever visit this place
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