i HAVE TRIED FOR DAYS TO FIX A PROBLEM AND HAVE ENCOUNTERED UNBELIEVABLE STUMBLING BLOCKS...YOUR SERVICE DEPART(s) IS TOTALLY DEFUNCT(SP?) COUNTLESS TIMES I GO THROUGH ALL PROMPTS ONLY TO BE CUT OFF...DISCONECTED!! i AM TRYING TO GET MY NEW LOAN WHICH I HAVE ALREADY MADE A PAYMENT ON BY PHONEMBECAUSE I CAN NOT GET SET UP ON LINE AS I WAS FOR PREVIOUS LOAN..PLEASE SOMEONE HELP!! YOU NEED A TOTAL OVERHAUL OF YOUR LOAN SERVICING DEPARTMENTS!! I HAVE TRIED EVERY PHONE NUMBER UNDER THE SUN..NOTHING WORKS!! User's recommendation: recommendation is to it dept of loandepot..you need work!!