In November of 2014, this company charged my card without authorization. I cancelled service with them. Thought this was the end of the story. In March of 2015, I realize they have charged my card again for $131.40 USD. I contact them and begin an entire weeks long discussion of back and forth in their message area ( you cannot call these people or email them ) with their obnoxious customer service agents over semantics who tells me I have to submit a form which was never made available to me when I requested cancellation of service in November of 2015 by their customer service rep.It takes tons of back and forth to finally get this form, of which I removed the authorization for them to charge me $15 to give me my money back, which they didn't have authorization to charge me in the first place. They claimed they emailed me for a renewal . However, the email address they were using didn't work, which they knew. They then try to scam me by saying they will issue a refund for the unauthorized charge to my card, but then charge me a $15.00 fee to give me my money back. What a scam. I was credited back my $131.40 and then they turned around and charged me the $15 despite the unauthorized charge int he first place. The ethics of this company is unbelievable. I wish I had known they were in the scamming business when you cancel service with them when I started with DotEasy in 2008. I would never suggest this company to anyone and a quick Google search shows me that I AM NOT THE ONLY ONE WHO HAS BEEN A PART OF THIS SCAM. I will also be filing a complaint with Internic.