1 Jan, 2018 → by ClaimboUser571916
Unauthorized Car Repairs

5

I was told my car would need a new waterpump and authorized the service (along with the cost). They replaced other items in the car without calling me for my authorization, the final price was $174.00 MORE than what I was told and had authorized. It's unfortunate because some of the parts they replaced did not need to be replaced, they were new.
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