These guys are slimy telemarketers who took advantage of my 90 year old father with dementia. In his desire to get one of his books sold, he unwittingly gave them his credit card number without my knowledge and thousands of dollars of charges started showing up. Not ONE book was sold and he really has no comprehension of how this happened. When I disputed the charges, they came back with the agreement that he "signed" and rebilled over $5000. He has no idea who he talked to or why he got these charges. Great job Xlibris...pray on elderly and lonely widowers with dementia. What a scam business.