After doing business with this company for many years and after several vehicles. I had an issue with my tires towing in and wearing. I purchased the lifetime alignment and road hazard for my Michelin defenders. After my regular mechanic noticed the excessive wear I took it back to this tire kingdom. I have these regularly rotated, balanced and aligned due to the lifetime service contract. After tire kingdom inspecting the issue/complaint they refused to accept responsibility, even though all 4 tires were worn the same. I have never been noticed of any issue after each service they had done, but the rear tires being worn indicate that it was present when they rotated, balanced and aligned the last time which was 3 months before. They told me it was because of my worn out lower ball joints, which were replaced almost a year ago and I was suspicious that they would have failed this soon. They said they could not repair or align my vehicle and tires because of the failed ball joints. I have since taken this vehicle, the same day, to the mechanic who installed the ball joints, there were NO failures indicated. He advised to take it to a different shop, (lake Tire & auto) who then aligned the vehicle without issue and also inspected the ball joints and showed no failure. I have lost usage and life from these tire due to tire kingdoms mechanics and managements lack of concern or attention to the failure that apparently was occurring before at least one if not many of my services they performed. Pro rating this is not fair, the wear was left unattended until a separate mechanic found it. Replacement of these tires is the right solution.