Please don't contact this number for toy issues with the Kid Connection toys purchased at Walmart. They are not affiliated. This number gets lots of calls for missing toy pieces from Walmart purchased toys, however it's the number for an after school program in North Carolina. You can report your Kid Connection toy issue directly to Walmart and they should be able to assist better. There is a report an issue section on the Walmart Website. If you've called the number listed here, we hope we have answered your questions and sent you towards the correct company. There is a request submitted to correct the phone merge issues, and help everyone be able to call where they need to.