This company, is very unprofessional, unethcal and surely does not care to resolve any mistakes that they make with the customer. They are rude and unethical, even when they make a mistake. The canceled our tickets did not care about their mistake, or want to recognize, in addition they all had diffrent information, were combative and basically blew us off like we di not matter as clienst. In addition, they supposely made an attempt to verify information to our credit card company, but, they never called just attempted, but did not hesitate to charge our credit card a $20 fee to our credit card. In addition, they do not have a 1800 number for customer compliants, only a PO BOX, what!!! I will be writing to their company, and making sure everyone knows via every avenue I can media included, how CHEAP TICKETS, only wants money, does not care about servicing their so called customers.