I called the number I placed the order right way the told me I would have to send an email we were buying this to do a park for an 18 year Purple Heart service guy. As soon as I placed the order they let people off here at work and they could not help pay for it so it needed to be canceled I called the 16 and 17 and it the number You call for orders she said I would have to email which I did the 18 twice 19 twice 23 twice and yesterday twice this morning The 25 seen that you put it thru on my charge card . You said on you would try but you did not do it you had a chance to stop it we would have bought it again when we were all working but to do this to a group is so wrong