They missed the bite on my poor little kitty's left front leg. I brought him to Blue Pearl here in Phoenix because he was limping. He could not put weight on his left front leg. My Vet found the bite in seconds the next day. Before my cat was even treated I had to pay over $550. I have tried to call the Phoenix Blue Pearl manager several times but I cannot reach her and she doesn't call back. I think I deserve all or some of my money back. In addition I had to pay my Vet $220. the next day to get my cat well. Blue Pearl should have found the bite. Linda Pace