1 Jan, 2018 → by ClaimboUser325470
Their shoes fell apart

2

I bought 3 pairs of shoes August 31st was the first order and the second order was placed on 9/1. 2 of the 3 pairs that I bought have fallen apart. I have not abused the shoes in anyway and have only worn them 5 times if that. I called AMI clubwear I was told they do not except returns, I asked to speak to a manager and it took over 4 hours but I did recieve a call, the manager told me that there was nothing that they could do. I was not asking for a refund just an exchange, I wanted them to look at the shoes to see that they were not abused. They just simply fell apart. That should not happen, after 30 days after 60 days especially when I have barely worn the shoes. I wanted to worn everyone, and perhaps there are more people out there that have the same complaint, I hope if you do that you also put a complaint on this website as well. They do not stand behind their products which is an extremely poor business practice and they don't care either. So if you only like to wear your new shoes a few times before you throw them out because they will only last a few wears, than by all means throw your money away. Otherwise complain like hell to let everyone know what a kind of company you are dealing with and let everyone know that their customer service is second rate, just like their PRODUCTS!!! you would think in these tough times that companies would want to keep their customers happy and continue to earn their business. I guess this is one of the few companies that is thriving in our fabulous economy. WOW I think that I am in the wrong business.
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