6 Jul, 2020 → by ClaimboUser358304
Terrible takeout service

3

Twice I have ordered take out at Bob Evans in Van Wert, Ohio. And twice I have left without my entire order. First time my food was messed up get this one, we ordered the half of sandwich and soup. We ordered the cheese and potato soup and they gave us baked potatoes. So today I asked for grilled chicken on my wildfire chicken salad and received breaded chicken. My Mom's pot roast sandwich was left out. So I call and while I am on my way there, I was put on hold and no one came back on the line. Hung up and called again and told them that I am pulling in the parking lot now, cause food was left out on my order. This store is in serious need of training to make sure everything is in the bag on take out food. They did offer to make the correct chicken for me, but I said no. Of course my Mom's sandwich was soggy once I got it home. No way will I try for 3rd times a charm, cause I am sure the order will be messed up again, with food left out of the bag and wrong food. User's recommendation: Open the bag in front of them and look in each box before you leave the restaurant.
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