This has got to be the worst of the worst experiences I've had working with a chopshop. My first project with them never got off the ground due to so many inconsistencies in their quoting and project management, but I decided to give them a second chance on a more simple project. Mind you, I'm a developer myself, but I try to outsource the more menial tasks so I can be focused on the higher-level technical requirements of a project. After defining the PSD 2 Bootstrap HTML project and agreeing upon a deadline, I paid them their fee PLUS an extra $100 just as a good faith bonus to their efforts. Their first delivery was absolute trash. The code was awful, as if the coder didn't understand bootstrap at all, and the design didn't match the PSD at all. Stupid things like wrong fonts and font sizes all the way up to outright missing elements and graphics. I then gave them 2 days more AND I had my own staff make a document with annotations showing them every single detail they had wrong (I should never have to do this, but these people LITERALLY could not see what was wrong!!!). Somehow they STILL managed to get it wrong after those 2 days extra I gave them AND a well - defined list of what to fix. At this point, I've realized that they simply do not have the skill and organization to handle any project properly - so I tried to cancel the project. The owner fought me on it, refusing to refund the project. Mind you, I've no delivery of anything, just preview pages of a poorly made website. These people will not let go of your money once they have it. They have no concept of accepting responsibility for poorly executed project, they have no functional quality control team despite what they say. I tried multiple times to get the owner to do whats right and simple cancel/refund, but he refused, despite the emails I have where he admits his company wrong-doings. He knew he did wrong, offered me full refund in CREDIT - but thats worthless to me because I'd simply NEVER do business with these people again. So in the end, I lost all money, had NOTHING delivered, and my only recompense is to make a lot of reviews now online in hopes to prevent others from having such horrible experiences with this company. A layman trying to get some web work done may not really see the poor quality, so may feel this company is fine. But trust me, there are MUCH BETTER options for the same price. If you want a good experience & quality guaranteed, don't waste your time.