We bought 4 tickets to travel to paris in june, but the airline cancelled both our outbound and inbound flights. After months of battle and no help whatsoever from our asaptickets agent, the airline refunded our tickets in full back to asaptickets, who is now refusing to refund us. They are holding up our money and even tried to scam us into paying an additional $1000 to get our refund. Beware!!! Do not use this fraudulent company! Most of their agents are professional scammers and thieves. Do not use the following asaptickets agents: joseph s. [protected]) and harrison v. [protected]). Save yourself a lot of aggravation and book directly with the airline company! Once you make your purchase with asaptickets, there will be no customer service at all and no one to help you if anything goes wrong with your trip.