I made an order about three months ago and later received a message from Toys R Us that my order was shipped, but they did not give me a tracking number. Few weeks later received another email that my order was cancelled because my item was no longer in stock. That was strange because the previous message clearly stated that my order was shipped! I immediately contacted Toys R Us customer service and was put on hold for about an hour. When I finally reached someone from the company they promised me a refund but I did not receive my money back yet! Avoid this scam at all costs!