4 Sep, 2021 → by ClaimboUser595940
Taxes and Fees

1

I had been standing by on flights for 3 days, 12 hours a day in the airport, when I went to rebook the hotel room at Hampton Inn near the airport in St. John's, having been unable to get on once again. I was completely exhausted and stressed out, and thought I was booking on the hotel's website. I went through and saw the fare would be the same as the other nights I had stayed at that hotel. When I saw the charge on my bank account I was floored. $94 in taxes and fees on a $149 hotel room is beyond ridiculous. Had I known this would happen, I most definitely would not have used guestreservations.com, and only did so by error. Not only that, but I couldn't cancel the reservation because it's non-refundable with the site, unlike every reputable reservation site out there, including the hotel's. I'm thoroughly disgusted by this, feeling like I have been taken advantage of 100%.
Helpfull? 0 votes

Post your comment:


Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Guest Reservations you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2022 CLAIMBO.COM. All rights reserved.